Refund Policy

Because our products are digital — courses, ebooks, mentorship, and community access — refund eligibility works a little differently than it does for physical goods. This policy explains what to expect for each type of purchase.

You can request a refund within 7 days of purchase, as long as you haven’t completed more than 20% of a course, or downloaded/accessed the core content of a digital product (ebook, template, download). Once you’ve substantially accessed the material, it’s no longer eligible for a refund — the same way most digital content works once it’s been delivered.

Paid community access is billed for the period you purchase (for example, monthly or one-time, depending on the community). You can leave a community at any time from Command Center → Community, but we don’t offer partial refunds for time already used in the current period. If you were charged in error, or a community is discontinued shortly after you joined, contact us — we’ll review it.

Mentorship and other scheduled 1:1 services can be canceled or refunded before the session takes place. Once a session has happened, it’s not eligible for a refund.

We’ll always make an exception for:

• Duplicate or accidental charges.
• Technical issues on our end that prevented you from accessing what you paid for, which we couldn’t resolve in a reasonable time.
• A product or course being removed or discontinued shortly after you purchased it.

Contact us with your order details (what you purchased and roughly when) and the reason for your request. We aim to respond within 2 business days.

Approved refunds are issued to your original payment method through Korapay or Paystack — however you originally paid — and typically appear within 5–10 business days, depending on your bank or card provider.

We may update this policy from time to time. If we make material changes, we’ll update the “Last updated” date above. Changes apply to purchases made after the update — not retroactively.