Terms of Service

These terms are an agreement between you and Asante Theophilus Koranteng, trading as ATKuniverse (“we,” “us”). They cover the website at atkuniverse.com and the ATKuniverse app for iPhone, iPad and Android (together, “ATKuniverse”). They also act as the app’s end-user licence agreement.

By creating an account, or by using ATKuniverse at all, you agree to these terms, our Community Guidelines and our Privacy Policy. If you don’t agree, don’t use ATKuniverse.

• You must be at least 13 years old, and give your real date of birth when asked. If you’re under the age of majority where you live, a parent or guardian must agree to these terms for you.
• You can’t use ATKuniverse if we’ve banned you before, or if the law where you live doesn’t allow it.

• Give accurate details and keep them up to date. One account per person, and never pretend to be someone else.
• Keep your password and devices secure. You’re responsible for what happens on your account. If you think someone else has got in, change your password and use “Sign out everywhere” in Settings → Security.
• Your username must not impersonate anyone or mislead people. We can change or reclaim usernames that do.
• Verified badges are given at our discretion, and we can remove them.

ATKuniverse offers communities (feeds, chat and resources), private messaging, voice and video calls, statuses, courses, digital products, events and webinars. Some are free and some are paid. Each one’s page says what you get. We keep improving the service, which means we may add, change or remove features. If we remove something you paid for, the Refund Policy applies.

You keep ownership of what you post: text, photos, videos, voice messages, files, links and statuses. So that we can run ATKuniverse, you give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, display and share it. That licence covers delivering your messages, showing your posts to their community, making video and image versions, and featuring community content on ATKuniverse. It ends when your content is deleted, except for copies others have already received, copies we must keep for safety or by law, and backups until they roll over.

You’re responsible for what you post. You must have the right to share it, and it must follow these terms and the Community Guidelines.

Statuses. People who can see your status can like it and reshare it to their own status, with your name on it. A reshare lasts 24 hours. If you delete your status, every reshare of it is deleted too.

There is no tolerance on ATKuniverse for objectionable content or abusive users. You must not post, send or share anything that:

• Sexually exploits or endangers children in any way. We remove it, close the account and report it to the authorities. See our Child Safety Standards.
• Is pornographic or sexually explicit, or shares intimate images of anyone without their consent.
• Harasses, bullies, threatens, stalks or intimidates anyone, or encourages others to.
• Attacks people for their race, ethnicity, nationality, religion, caste, disability, disease, age, sex, gender identity or sexual orientation.
• Promotes or glorifies violence, terrorism, self-harm or suicide.
• Is a scam, fraud, phishing, pyramid scheme or impersonation, or tries to get people’s passwords or money under false pretences.
• Is spam, or is repeated unwanted promotion.
• Sells or promotes illegal goods or services, weapons or drugs.
• Shares other people’s private information without their consent.
• Infringes someone’s copyright, trademark or other rights.
• Contains malware, or tries to break, overload or get around ATKuniverse’s security.

• Report: you can report any post, comment, message, status or person from its menu (⋯) or long-press. Reports go to our team, who review them, usually within 24 hours. The person you report isn’t told who reported them.
• Block: you can block anyone from their profile. They can’t message you or see your statuses, and you won’t see theirs. You decide who can start a private chat with you in Settings → Privacy.
• Automatic hiding: anything reported by several different people is hidden straight away, until our team reviews it.
• What we do: when content breaks these terms we remove it, and we warn, restrict, suspend or ban the person who posted it, depending on how serious it is. We act within 24 hours of a valid report, and immediately for the most serious harms. Community moderators can also remove content and restrict or ban members in their community.
• We don’t review everything before it’s posted and can’t promise to catch everything. Please report anything that breaks the rules.
• If you think we got a decision wrong, tell us and we’ll look again.

You agree not to:

• Copy, record, resell, share or redistribute paid courses, products or community content, or share your account so others can use what you bought.
• Record, screenshot or share someone’s voice or video call without their consent, or add someone to a call who others on it wouldn’t want there. Video calls follow the same rules as everything else: no nudity or sexual content, no harassment.
• Scrape ATKuniverse, collect other members’ information, or use bots or automated accounts.
• Get around access controls, rate limits, or the protections on paid content.
• Reverse-engineer the app except where the law allows it.
• Use ATKuniverse to break any law.

Paid courses, digital products and community access are sold on the website, and paid for through Paystack, Korapay or Moolre. Prices are shown at checkout in the currency displayed there, and you pay any taxes or fees your bank or payment method adds. When you buy, you authorise the charge shown.

The app doesn’t sell digital goods. Anything you bought on the website is available in the app when you sign in with the same account. What you buy is a personal, non-transferable licence to use it for as long as we offer it and your account is in good standing. Refunds are covered by our Refund Policy.

Payment plans and memberships. Some things can be paid in monthly parts, or as a monthly or yearly membership. Each payment is made by you (we don’t charge you automatically) and keeps access open to the date shown on the product’s page. If a part or renewal isn’t paid within a few days of that date, access pauses until it is; your progress is kept. Paying every part makes it yours as with a full purchase.

Courses. Some lessons open on a schedule (a set number of days after you start, or on a date), some courses need another one finished first, and some run in dated cohorts. Free preview lessons are open to everyone.

Reviews. You can review what you own. Reviews must be your honest experience and follow our Community Guidelines; we may remove ones that don’t, and we may reply publicly.

Rewards and certificates. XP and coins are earned for taking part. They have no cash value, can’t be bought, sold, transferred or exchanged for money, and we may change how they’re earned or used, or end them. We may remove rewards earned by gaming the system (fake activity, spam, multiple accounts). Coins can be spent in the rewards store; discount codes from it are for your account only, work once and expire after 90 days, and spent coins aren’t returned. Certificates confirm you completed something on ATKuniverse; they aren’t an accredited qualification unless a course says so, and we may revoke one issued by mistake or obtained unfairly.

Courses, products, the website and app, and our name and branding belong to us or the people we license them from. We give you a personal, revocable, non-exclusive, non-transferable licence to use the app on devices you own or control, and to use what you’ve bought, for your own non-commercial use and in line with these terms.

If you believe something on ATKuniverse infringes your copyright, contact us. Say what the work is, where it appears, and how to reach you. We remove infringing content, and close the accounts of repeat infringers.

We email you about your account and orders, such as password resets and receipts, even if you turn off other notifications. Push notifications and newsletters are optional, and you can switch them off at any time. Notifications are delivered by Apple, Google and Expo, and we can’t guarantee they always arrive.

ATKuniverse links to and embeds other services, such as YouTube and Vimeo videos, payment pages, and sign-in with Google or Apple. Those services have their own terms, and we aren’t responsible for them. The animated “Moods” stickers are Google’s Noto emoji animations, used under the CC BY 4.0 licence.

You can delete your account at any time in Settings → Security, on the website or in the app (see how to delete your account). We can suspend or close your account, or remove your access to communities, if you break these terms or the law, if you put others at risk, or if we must by law. When it’s safe and lawful, we’ll tell you why. Sections 5, 10, 14, 15 and 16 still apply after your account ends.

If you got the app from Apple’s App Store or Google Play:

• This agreement is between you and us, not Apple or Google. We, not they, are responsible for the app and its content.
• Your licence to the app is also limited by the store’s own rules. On Apple devices, that means Apple’s Usage Rules.
• Apple and Google have no obligation to provide maintenance or support for the app. For help, contact us.
• If the app fails to meet a warranty that applies by law, you can tell Apple, and Apple will refund the app’s purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for any claims about the app: product liability, failure to meet legal or regulatory requirements, consumer-protection claims, and claims that the app or your use of it infringes someone’s intellectual property.
• You confirm you aren’t in a country under a U.S. Government embargo or designated as “terrorist supporting,” and aren’t on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

We work hard to keep ATKuniverse running well, but it’s provided “as is” and “as available.” We don’t promise it will be uninterrupted or error-free. Courses and content are for education and information only. They aren’t financial, legal or professional advice, and we don’t guarantee any particular result. Content posted by members is theirs, not ours.

As far as the law allows, we aren’t liable for indirect, incidental or consequential losses. Our total liability for any claim about ATKuniverse is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be excluded.

You agree to cover our reasonable losses if a claim is brought against us because of content you posted or your breach of these terms.

These terms are governed by the laws of the Republic of Ghana. Before going to court, please contact us and we’ll try to resolve the issue informally. If that fails, the courts of Ghana will decide, unless the consumer law where you live gives you the right to bring a claim in your local courts.

When we change these terms, we update the date at the top. If a change is significant, we’ll tell you on the website, in the app or by email before it takes effect. If you keep using ATKuniverse after that, the new terms apply. If you don’t agree, you can delete your account.

Questions about these terms? Contact us. We usually reply within 24 to 48 hours.